× Public Notice: You are viewing our new Pilot Website. To view our official website, please visit www.worcesterma.gov

Submit Anonymous Crime Tips

Welcome to the Worcester Police Department's Anonymous Crime Tips Notification System. You may submit information regarding a crime that has taken place recently within the City of Worcester, MA.

If you see a crime in progress or need to report an emergency, please call 911.

Crime tip services are for non-emergency investigative information only and will not generate a radio call or summon the police to your location.

Please review the "Have a Question?" section at the bottom of the page for further information.

Text-a-Tip

You may text anonymous tips to the WPD using the following method:

  • Start a new text message to "CRIMES" (or 274637) on your handheld device.
  • Type the keyword "TIPWPD" followed by a space and then your message.
  • All subsequent messages can be sent without the keyword prefix.
  • The text message is encrypted and an alias is generated, masking the identity of the sender from the police.
  • Although the WPD service is free and requires no purchase or fee for participation, standard messaging rates and other fees may apply. Check your mobile plan for more details.

Online Tip

Tips may be submitted online through our secure server. The identity of the sender is confidential and masked from the detectives receiving the online tip.

Submit Tip

Have a Question?

  • At any time, from your mobile phone, send a text message with the word "HELP" to CRIMES (274637) for program information. This is for operational information, not to solicit help from the WPD.

  • To stop the program at any time, which will prevent WPD from being able to securely respond back to you, you can opt out via text message. Send a text message with the word "STOP" to CRIMES (274637). You'll receive a one-time opt-out confirmation text message. If you choose to, you can submit a text tip again at a later time by texting the word TIPWPD along with your tip to CRIMES (274637).

  • To text a tip to the Worcester Police Department, you must have text messaging enabled on your phone and subscribe to a participating cell phone carrier. To begin your tip session, text the word "TIPWPD" to the number 27463, this spells the word "CRIMES" on your phone's keypad.

    While handset menus differ by carrier or model, here are some basic steps on how to compose a text message.

    1. Find "Messaging" or "SMS" on your phone's main menu.
    2. Create a new txt message or send txt or SMS text.
    3. When composing your message:
      • Enter the number 274637 as the mobile # or in the "to" line.
      • Then, in the message body, type word TIPWPD, a space, and then your crime tip information (TIPWPD is not case-sensitive).
    4. Hit "Send" to send the message.
    5. You will receive a response from TIPSOFT shortly, which will start the secure txt dialogue.
    6. When you complete your tip submission, for your safety, you should always delete all text messages to and from 274637 from your text message in box and out box.
  • Although the WPD service is free and requires no purchase or fee for participation, standard messaging rates and other fees may apply. Check your mobile plan for more details.

  • Users can go to the Anonymous Crime Tips web page. The user then fills in a form and submits it via the Internet. The tip goes through a secure server where, again, the identity of the sender is masked from the detectives receiving the Web tip.

  • Text messaging is also known as SMS or "short message service." Text messaging is a way to communicate on your mobile phone by sending or receiving plain text messages. To determine if you can send text messages, it is best to contact your wireless provider or refer to your mobile device's manual.

    You will not be asked to reveal your identity to the Police in order to provide information about a violent crime and the Police will not be able to trace the text message in any way.

    A special computer server will encrypt your message and mask your identity before sending your tip to the Police. This service is truly anonymous.

  • No mobile phone information is collected by the Worcester Police Department as part of this program. Your text-a-tip is completely anonymous to the Worcester Police Department and is only identifiable via a four-digit tip code that will be provided to you. Any information you submit is directed to the WPD Detective Bureau, who will disseminate the information to the appropriate WPD investigative officers.

  • The WPD wants information on every type of crime, not just those covered in the media. The text tip line is not traced, and we are not interested in the user's identity. We believe these new anonymous forms of providing tips to the Police offer a way for callers to rid their neighborhoods of crime SAFELY.

  • You may submit a tip anytime, anywhere, 24/7.

  • For your safety, you should always delete all text messages to and from "CRIMES" (27463) from your in box and your out box.

    Note: The program is available on most, but not all major wireless carriers; therefore we cannot guarantee this program will work for all participants. Although the program is complimentary to participants, standard text messaging rates may apply. Check with your carrier and wireless plan for details.

City of Worcester
Customer Service Line
Hours: Monday - Friday
7:30 a.m. - 5 p.m.
508-929-1300
Contact Us

Worcester Block Logo and City Seal

Facebook, Twitter, YouTube and Instagram Icons
Home | Login | Disclaimer | Site Map

© 2017 Copyright City of Worcester, MA. All Rights Reserved.

Official City of Worcester, MA Website WorcesterMA.gov